B2B Digital Marketing Trends In 2021

Business to business marketing is the direct involvement of two businesses. B2B is way more informative and straightforward compared to business-to-consumer marketing.

Change In Digital Marketing Strategies From 2020

The worldwide chaos in 2020 resulted in a tremendous marketing trend shift since most businesses started going online. According to a Harvard review, the void of uncertainty caused 50% of the buyers to hold off on purchases. With the rapid market shift, variations in digital marketing strategies occurred. Digital Marketing is now being focused on marketing ROI, retention marketing, and virtual events.

Emphasis On Marketing ROI (Revenue On Investments)

Over time, the emphasis on marketing revenue on investment has increased. With the limited marketing budgets, the investors are more accountable for their expenses. Hence, it becomes vital for businesses to emphasize their marketing ROI.

Retention Marketing

According to a Harvard business review, if you work on retaining your customer’s attention, as small as 5%, it can lead up to a 95% increase in your business’s profits. With the chaotic tornado of disconnection from your customers in 2020, it became vital to hold onto the customers, be it by using digital marketing or using retention marketing digitally.

Cause marketing

According to the Edelman Trust Barometer 2020, 65% of consumers said they are looking for brands that reflect their values. 43% said they are willing to switch loyalties if companies are not aligning with their beliefs. We can see how various brands keep enhancing and making user-belief-friendly products with time along with improving their Digital Marketing strategies.

Virtual Events

Virtual events, live streams and webinars spiked during 2020 because of the coronavirus pandemic. All of this collectively led to a change in digital marketing tactics.

Digital Marketing strategies in 2021

With the coronavirus pandemic hitting the world like a storm, marketing trends have changed drastically. It had a severe impact on the B2B Marketing strategies. In 2021, digital marketers started focusing more on approaches like content marketing, nostalgia marketing, voice marketing, and chatbots.

Content Marketing

83% of marketers surveyed for a report by the Content Marketing Institute and said publishing content that provides value to their customers contributes significantly to making their content marketing efforts successful. Having diverse, well-researched content with SEO-friendly keywords acts like a charm for your business.

Nostalgia Marketing

It is not wrong if you say that people constantly live in the past. Using Nostalgia marketing digitally has been in trend this year. Reintroducing cultural values or trends that are no longer there, is beneficial for your brand. Digital marketing of nostalgia can help you gain customers who are constantly living in the past. Wondering about the days they could step out without putting on a mask.

Voice Marketing

With everyone restricted to the vicinity of their homes; podcasts, video marketing, and webinars have been on-trend. Consumers are using voice to look for the products they need online. We see consumers asking Spotify for a song by humming it or asking Alexa for reordering that pizza. Voice marketing has taken over the world by storm.


For facilitating B2B marketing, new communication methods are in use. Globally, 67% of consumers reported using a chatbox support system in the past year. B2B marketers use chatbots for various purposes. It can be for filtering content, providing support, capturing contact information, and nurturing leads without much human involvement. You factor in chatbot and AI integration, it opens up opportunities for automated personalization at scale.


One of the major challenges in Digital Marketing today is staying updated with the latest trends and techniques. One has to be aware of all the latest trends to stay a step forward from his competitors. Pinaak Ventures is the Best Digital Marketing Services Company in Chandigarh. We can help you with all the latest marketing trends and marketing strategies in 2021. We have a remarkable team that can help you reach great heights. Contact us for more details.

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Frequently Asked Questions

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Keywords are words or phrases that searchers use in search engines while looking for a particular answer or piece of information.

Search Engine Optimization is a steady process that requires patience, commitment, and effort. A website take a reasonable period to rank efficiently in search engine results.

Social Media Optimization involves regular and authentic posting to create awareness and generate publicity. Social Media Marketing is engaging the target audience by initiating paid marketing campaigns and advertisements.

Digital Branding comes under the digital marketing domain. While digital branding solely focusses on creating awareness about a product or service, digital marketing has a broader scope and involves generating leads, spreading awareness, and managing customer relationships.

Pay Per Click Is a Digital Marketing Service in which the advertiser pays for the ads relevant to the relevant target audience.

SEO focusses on upscaling the ranking of a website on a particular set of keywords whereas, SEM aims to improve the brand image and spread awareness through advertisements.

A company should consider content marketing because about 50% of consumers read at least 3-5 pieces of content before a purchase decision.

Public Relations assist a brand in promoting, developing, and managing its reputation among the target audience.

It is crucial because videos encourage customer engagement. It leads to an increased conversion rate, search engine ranking, and more.

A sales marketing funnel describes the stages of a brand’s journey from interaction with a brand to a purchase decision.

Local SEO is a part of SEO only, but it helps promote your products or services among the local customers.

A responsive website means a website that automatically detects the user device’s screen and orientation, and adjusts the layout accordingly.

A website owner should publish content at least twice a month. However, if there is a significant news or information, it should be published as soon as possible.

Tasks like updating the website’s content, blog page, and social media platforms should not be automated at all.

A buyer’s persona is a fictional consumer that describes the characteristics, behaviour, taste, and preferences of the target audience.

A domain authority score represents how likely a website will rank based on its relevance to its particular niche or industry.

The appropriate time depends entirely on a brand’s target audience. Brand owners can check the time when there is maximum engagement by checking the profile insights of the particular social media handle.

Remarketing involves retargeting those potential customers who visited the brand’s website but left immediately. It involves tracking these clients and showing them some specific ads to facilitate further engagement.

Banner Ads are image-based advertisements that are displayed on the top, bottom, left ot right of a particular webpage.

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