You may request to cancel your ticket for a full refund, up to 72 hours before the date and time of the event. Cancellations between 25-72 hours before the event may be transferred to a different date/time of the same class. Cancellation requests made within 24 hours of the class date/time may not receive a refund or a transfer. When you register for a class, you agree to these terms. you can initiate the cancellation process by writing to us on our email.